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Shipping Policy

A legal disclaimer

📦 Shipping Policy

Effective Date: [5/22-2025]

At TheDLuxe88Collection.com, we are committed to ensuring your order is processed and delivered in a timely and professional manner. Please review our shipping terms below before placing your order.

🕒 Processing Times

  • Orders are processed Monday through Friday during normal business hours.

  • We do not process or ship orders on weekends or major U.S. holidays.

  • Please allow 2–5 business days for standard processing before shipment unless otherwise noted.

🚚 Standard Shipping

  • Standard shipping typically takes 3–5 business days after your order is processed.

  • Shipping carriers and transit times may vary depending on your location and circumstances beyond our control.

  • You will receive tracking information via email once your order has shipped.

📦 Pre-Order Items

  • Products listed as pre-order require additional preparation time.

  • Pre-order items may take 2–3 weeks to prepare, followed by 3–5 business days for delivery. We will notify you if anything changes.

  • If your order contains both in-stock and pre-order items, it may be held until the full order is ready to ship.

🚨 Delivery & Liability

Once your order is marked “shipped” or “delivered” by the carrier, The Lethal Loctician LLC is not responsible for:

  • Delayed deliveries due to weather, postal issues, or carrier policies

  • Lost, stolen, or misdelivered packages

  • Packages marked “delivered” but not received

  • Customer-provided address errors

We recommend contacting the shipping carrier directly for issues related to delivery once your tracking number has been issued.

🛑 Address Accuracy

Please double-check your shipping information before completing your purchase. We are not responsible for incorrect or incomplete shipping addresses.

💳 Refund Policy

Effective Date: [5/22/2025]

At TheDLuxe88Collection.com, we take pride in the quality and care put into every product. Please note the following:

🚫 All Sales Are Final

Due to the personal nature of our hair care products, tools, and accessories, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances once a purchase is completed.

Please be sure to review your order carefully before submitting.

📦 Damaged or Incorrect Items

While we do not offer refunds, we may provide store credit or a replacement in the rare event that you receive a damaged or incorrect item.

To qualify, you must:

  1. Contact us within 3 business days of delivery

  2. Provide your order number, a detailed description of the issue, and clear photos of the item and packaging

  3. Email this information to: [Insert Business Email]

After review, a member of our team will contact you with the next steps. We do not accept any unauthorized returns.

🛑 Final Notes

  • All return or damage requests outside of the 3-day window will be denied

  • If your item was marked as "delivered" by the shipping carrier but was lost or stolen, please contact the carrier directly — we are not responsible once your package is in their possession

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